The Xpragmatic View is a management-oriented publication where we give our very personal, sometimes controversial, view on management thinking on the intersection of technological evolution, organisational change and business strategy: a messy world of unfulfilled promises. http://www.xpragma.com/ Copyright 1999-2009 Xpragma bvba en-gb Wed, 24 Feb 2010 14:00:55 +0100 marc.buyens@xpragma.com Wed, 24 Feb 2010 13:59:43 +0100 marc.buyens@xpragma.com FeedForAll v2.0 (2.0.2.9) http://www.feedforall.com http://www.xpragma.com/english/skin/images/xpv.gif http://www.xpragma.com/ 144 54 Number of followers, connections, reputation, influence... they all become increasingly important social metrics. However, are we measuring the right things? http://www.xpragma.com/view139.php marc.buyens@xpragma.com social networks http://www.xpragma.com/view139.php Wed, 24 Feb 2010 13:59:43 +0100 In a recent blog post, John Hagel III and John Seely Brown argue that today’s open innovation approaches still are very "transactional" and therefore, do not allow delivering the real potential of open innovation. We agree, but the problem is not open innovation. The problem is the enterprise. http://www.xpragma.com/view138.php marc.buyens@xpragma.com open innovation http://www.xpragma.com/view138.php Tue, 16 Feb 2010 12:08:08 +0100 Design thinking is the new mantra. Redesigning the enterprise and our society. But will it succeed where so many other approaches have failed? http://www.xpragma.com/view137.php marc.buyens@xpragma.com design thinking http://www.xpragma.com/view137.php Sat, 6 Feb 2010 09:58:24 +0100 Enterprise 2.0 and social media allow for new approaches to interact with customers and for various new forms of community building. Will the result be better customer service? http://www.xpragma.com/view136.php marc.buyens@xpragma.com customer focus http://www.xpragma.com/view136.php Fri, 15 Jan 2010 10:53:12 +0100 For the fans of social technology, the past decade has been a vibrant one and more is to come. In the next decade, we will be transformed. http://www.xpragma.com/view135.php marc.buyens@xpragma.com trends http://www.xpragma.com/view135.php Tue, 5 Jan 2010 14:15:35 +0100 Social networks are complex environments with a lot of emergent behaviour. Today, we are only uncovering the first wrinkles of what might later become an in-depth transformation of our society. Yet, instead of using this as an accelerator for knowledge building, we are already retrenching in old habits. http://www.xpragma.com/view134.php marc.buyens@xpragma.com trends http://www.xpragma.com/view134.php Mon, 21 Dec 2009 18:31:40 +0100 To manage a system effectively, you might focus on the interactions of the parts rather than on their behaviour taken separately - Russell Ackoff http://www.xpragma.com/view133.php marc.buyens@xpragma.com organisational change http://www.xpragma.com/view133.php Sun, 6 Dec 2009 07:36:18 +0100 Social technology is transforming our life and our society. Will it be a change for the better or the worse? http://www.xpragma.com/view132.php marc.buyens@xpragma.com Web 2.0 http://www.xpragma.com/view132.php Tue, 24 Nov 2009 18:20:40 +0100 If you can't explain it to your grandmother, forget it. This was written a couple of weeks ago on Twitter. It is a great call for simplicity but, in general, we humans do not really excel in responding to this call. http://www.xpragma.com/view131.php marc.buyens@xpragma.com enterprise 2.0 http://www.xpragma.com/view131.php Mon, 16 Nov 2009 15:35:03 +0100 The use of enterprise social tools can improve the operational efficiency and effectiveness of an organisation. Unfortunately, it will not cure the real diseases of today's organisations. http://www.xpragma.com/view130.php marc.buyens@xpragma.com enterprise 2.0 http://www.xpragma.com/view130.php Mon, 2 Nov 2009 10:33:55 +0100